Contact Us – NGX


How can we help?

If you're looking to find out more about NGX, our products, or delivery information, the best place to start is our FAQs. Alternatively you can reach us using the chat button at the bottom of the screen, where a team member will respond immediately between the hours of 08:30 - 19:00 Monday to Friday.

If you'd like help with your order or have any questions outside of this time, you can reach us at and someone will get back to you within 24 hours.

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Your privacy is important to us

Data privacy is important. We handle and process your data responsibly and do not share or sell your personal data to any third parties that are not an essential part of our supply chain for providing genetically personalised products and services to you.

You can read our full privacy
policy here.

Happiness guaranteed!

We are confident that you will love NGX and experience real gains and benefits from using our products. However, if after 30 days you are not satisfied, we will give you your money back. No questions asked.